Secure AI for finance and insurance teams

Streamline customer service and underwriting, accelerate analytics, and automate compliance documentation—all while safeguarding sensitive financial data in Australia.

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Elevate service, reduce risk, move faster

Deliver personalised customer experiences, accelerate underwriting and claims, and keep up with regulatory demands—securely hosted in Australia.

  • Banks & Mutuals
  • Insurers & Brokers
  • Wealth & Superannuation
  • FinTech & Payments
  • Risk & Compliance
  • Claims & Underwriting
  • Customer Operations
  • Credit & Collections
Customer & Claims
  • Draft responsive emails, chat replies, and claims updates at scale.
  • Summarise calls and documents into concise case notes.
  • Build FAQ assistants to reduce handling time for common queries.
Underwriting & Credit
  • Extract key metrics from statements and applications instantly.
  • Draft decision rationales and adverse action notices.
  • Flag anomalies and inconsistencies for manual review.
Regulatory & Risk
  • Map obligations to controls and produce evidence for audits.
  • Summarise new ASIC/APRA guidance into actionable updates.
  • Produce risk registers, incident summaries and remediation plans.

The secure AI solution for Australian finance and insurance.

We use the latest Claude models from Anthropic, run through Amazon Bedrock in Australian data centres in Sydney and Melbourne.

All your data and conversations remain private, are stored and processed in Australia, and are never accessed by any other party or used to train AI models.

An interactive home loan repayment calculator in AusGPT, with sliders for the loan amount, interest rate and term
Privacy first.
Data is encrypted, stored and processed within Australia. Only you access your data.
Australian compliance.
Controls based on Australian privacy principles, Essential 8, SOC 2 and ISO 27001.
Enterprise ready.
Dedicated instances, user management, logging, SSO, and Australian support team.
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Finance & Insurance AI: common questions

Is customer data processed in Australia?
Yes. AusGPT stores and processes conversations and documents in Australia using Amazon Web Services, and your data is not used to train AI models.
What do finance and insurance teams use AusGPT for?
Drafting customer and claims correspondence, summarising calls and documents into case notes, extracting key figures from statements, and turning new ASIC and APRA guidance into internal updates.
Does AusGPT make lending or claims decisions?
No. AusGPT assists staff with drafting and analysis. Decisions stay with your people and your existing processes.
Do you support SSO and audit logs?
Yes, on Enterprise plans, along with custom data sources and dedicated support.

Free resources for Finance & Insurance teams

Privacy ADM privacy policy generator From 10 December 2026, organisations covered by the Privacy Act must explain in their privacy policy how computer programs use personal information to make decisions that significantly affect people. Screen your decisions and draft the wording here. AI governance AI register template Record every AI system and use case in your organisation, screen each one with the Australian Government's seven screening questions, and export the register to a spreadsheet or Word document. Privacy law Automated decision-making and APP 1.7 From 10 December 2026, organisations that use software or AI to make, or substantially help make, significant decisions about people must say so in their privacy policy. Here is what APP 1.7 to 1.9 require, who they cover and a checklist to be ready.

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See all AusGPT features, how we keep data in Australia or pricing.

Operational efficiency meets compliance confidence.

Australian‑hosted, privacy‑first AI for finance and insurance teams. Start a free trial or talk to us.

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