Document chat

Chat with your documents, kept in Australia

Upload PDF, Word and image files to AusGPT and ask Claude to summarise, compare, extract and draft from them. Your documents are stored and processed in Australia and never used to train AI models.

  • Upload PDF, Word and image files and ask questions in plain English
  • Summarise, compare, extract and draft from your own documents
  • Stored and processed in Australia, never used for training

Chat with your documents in AusGPT by uploading a PDF, Word or image file and asking questions about it in plain English. Claude reads the document and answers from it: summaries, comparisons, extracted details, first drafts. It's the fastest form of AI document analysis for everyday work, and your files are stored and processed in Australia.

How document chat works in AusGPT

  1. Upload your file. Add a PDF, Word document or image to a conversation. Contracts, reports, policies, letters, forms, screenshots and photos of printed pages all work as starting points.
  2. Ask a question. "What are the termination clauses?" "Summarise this report in five dot points for the board." "List every date and deadline."
  3. Claude answers from the document. The file becomes part of the conversation, so Claude can quote it, compare it with another upload, or use it to draft something new.
  4. Check against the source. Ask Claude to quote the passage it relied on, then confirm it in the original.
  5. Save prompts that work. Keep your best document prompts in the shared prompt library so your team gets consistent results.

"Train ChatGPT on your own data" usually means something simpler

People often search for ways to train ChatGPT on their own data. In most cases what they want isn't training at all. It's giving the AI their documents to read, so it answers from those documents rather than from general knowledge.

Approach What happens When it makes sense
Upload documents to a conversation The AI reads your files as context for that conversation. The model itself doesn't change Questions, summaries, comparisons and drafts from specific documents. This is what AusGPT does
Connect a document library Software searches your systems for relevant passages and gives them to the AI to read Large libraries that change often. AusGPT Enterprise can include custom integrations with your business systems and data sources
Fine-tune or retrain a model Your data is used to change the model's behaviour permanently Specialised, high-volume tasks with engineering support. Rarely needed for document questions

AusGPT never uses your documents to train AI models. Each conversation reads the files you give it, and Amazon Bedrock doesn't share your prompts or documents with Anthropic or any other model provider.

What you can do when you chat with your documents

  • Summarise. Turn a 60-page report into a one-page brief, or a long email chain into decisions and actions.
  • Compare. Upload two versions of a contract or policy and ask what changed, or compare two supplier quotes line by line.
  • Extract. Pull dates, amounts, parties, obligations or requirements into a table you can paste into a spreadsheet.
  • Draft. Write a reply letter, a client summary, an FAQ or a training handout based on the document.
  • Check. Ask what's missing from a tender response, or where a draft policy contradicts the procedure it replaces.

Use cases by industry

Industry Example documents What to ask
Legal and compliance Leases, contracts, correspondence "List each party's obligations and the clause numbers they come from."
Allied health and healthcare Clinical guidelines, policies, funding rules "Summarise what this guideline changes for our clinic's procedures."
NDIS providers Policies, practice guides, service agreement templates "Turn this policy into a one-page summary for new support workers."
Finance and insurance Product disclosure statements, policy wordings "Compare the exclusions in these two policy wordings in a table."
Government Consultation papers, submissions, briefs "Group the main themes in these submissions and note which raise each one."
Construction and trades Tender documents, specifications, contracts "Extract every requirement that affects our scope, with section references."
Education and training Unit outlines, assessment tools, policies "Map this assessment task against the unit's listed requirements."
Professional services Requests for proposal, engagement terms "Build a compliance checklist from this RFP's mandatory requirements."

Prompts to try

Copy any of these into AusGPT after uploading a file. They work in any AI assistant that accepts documents.

Read the attached document. Summarise it in [number] dot points for [audience]. Then list any deadlines, amounts and named obligations in a table with the page or section where each appears. If something isn't stated in the document, say so rather than guessing.
Compare the two attached documents. List every material difference in a table with columns: topic, version A, version B, why it matters. Quote the exact wording for each difference.
From the attached [document type], extract [the fields you need, e.g. party names, start date, fees, notice periods] into a table. Leave a cell blank and write "not found" if the document doesn't contain it.
Using only the attached document, draft a [letter/email/summary] to [recipient] explaining [topic] in plain English. Keep it under [number] words and flag anything you weren't sure about.

Try document chat with your own files

AusGPT gives your team Claude AI with conversations and documents stored and processed in Australia. $29 per user per month, with a free trial.

Privacy: where your documents go

  • Stored in Australia. Uploaded files and conversations are stored on Amazon Web Services in Sydney.
  • Processed in Australia. When Claude reads a document, the request goes through Amazon Bedrock's Australian cross-region inference profile, which routes requests only between Sydney and Melbourne.
  • Not used for training. Your documents aren't used to train AI models, and model providers have no access to your prompts and documents on Bedrock.
  • Shared when you choose. You decide which conversations to share with colleagues in your team workspace.

Location is only part of the picture. Only upload documents you're allowed to use this way. If a file contains personal information, the Privacy Act still governs how you use it, and some material, such as documents covered by court orders or confidentiality obligations, may have its own restrictions. Our guide to secure AI for business covers what to check.

Honest limits

Document chat is fast and useful, but it isn't infallible:

  • Check answers against the source. AI can misread a clause, miss a qualification or state something the document doesn't say. Anthropic's own guidance on reducing errors recommends asking for direct quotes and letting the model say "I don't know". The prompts above do both.
  • Image quality matters. Blurry scans, handwriting and complex tables may be read imperfectly. Check extracted figures before you rely on them.
  • Ask focused questions about long files. With long or multiple documents, ask about specific sections or topics rather than "tell me everything".
  • It's not your records system. Keep the original documents in your usual system. AusGPT is where you work with them, not where you file them.

See everything else AusGPT does on the features page.

Frequently asked questions

Can I chat with my documents in ChatGPT?
Yes. Most AI assistants, including ChatGPT, Microsoft Copilot and Claude, let you upload files and ask questions about them. The differences are where your files are stored and processed, whether they can be used for training, and who controls access. In AusGPT, documents are stored and processed in Australia and never used to train AI models.
Can I train ChatGPT on my own data?
Usually you don't need to. What most people mean is giving the AI their documents to read so it answers from them, which is what uploading a file does. Retraining or fine-tuning a model changes the model itself, costs more and is rarely needed for questions about your documents. AusGPT doesn't use your documents to train any model.
What file types can I upload to AusGPT?
PDF, Word and image files. You can upload them in a conversation and then ask questions, request summaries, compare documents, extract details or draft new text from them.
Can AusGPT connect to SharePoint, Google Drive or our document management system?
Not as a self-serve feature. On the Business plan you upload files directly into a conversation. Enterprise plans can include custom integrations with your business systems and data sources; contact us to discuss what you need.
Where are my uploaded documents stored?
On Amazon Web Services in Sydney. When Claude reads them, processing runs through Amazon Bedrock's Australian cross-region inference, which routes requests only between AWS Sydney and Melbourne. Amazon Bedrock doesn't share prompts or documents with Anthropic or other model providers.

Secure AI for your team, processed in Australia

Claude AI, document chat and voice dictation, with your data stored and processed in Australia. $29 per user per month.